Frequently asked questions

No. We are a private clinic, so you do not need a referral for any of our departments. If you have test results or a doctor's letter, bring them along — they speed up the conversation.

More (in Polish): Pierwsza wizyta u podologa: czym się zajmuje i czy to boli

From thirty minutes to an hour and a half, depending on the department and what you come with. Tell us what hurts when you book, and we will plan a visit long enough not to rush.

If you are not sure, call +48 881 952 783. Reception will ask a few questions and point you in the right direction. Better to ask than to end up in the wrong room and lose a visit.

Yes — we only ask you to let us know at least a day in advance. A freed-up slot is almost always taken by someone who is waiting.

Yes. A minor comes with a parent or legal guardian, whose consent to the treatment and signature on the records are needed.

Treating a corn, a callus or a nail usually does not hurt — we work on hardened skin, which has no nerve endings. With inflammation it can be unpleasant, and we tell you beforehand rather than surprise you during the treatment.

More (in Polish): Pierwsza wizyta u podologa: czym się zajmuje i czy to boli

A cosmetic pedicure looks after a healthy foot. Podiatry deals with a problem that hurts, keeps coming back or will not heal — and looks for its cause, so it returns as rarely as possible. If we notice something during a pedicure that needs a podiatrist, we will tell you.

More (in Polish): Pedicure podologiczny: co to jest, co obejmuje i czym różni się od kosmetycznego

Yes, and it is worth it. A diabetic foot needs different care from an ordinary one — wounds happen more easily and heal less easily. Mention your diabetes when you book, so we can set aside more time for the visit.

It depends on how deep the nail grows in and whether there is inflammation. Sometimes one visit is enough; sometimes a corrective brace is needed for a few months, with check-ups every 4–8 weeks. We will tell you plainly after examining it, before we start anything.

By cash or card at both clinics. EMS passes can be paid in instalments due by the 10th of each month.

Before every treatment we tell you how much it will cost and ask whether you agree — only then do we start. Prices in the list may change, but you will never find out at the till.

Yes, at both clinics. The voucher is for an amount of your choice, valid for six months, and works like a wallet: if the recipient spends less, the rest stays on it until it expires.